This policy explains what personal data RK Construction ("we", "us", "our") collects from you, how we use it, and what rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

RK Construction is a property services company registered in England and Wales, operating from Endeavour House, 3rd Floor, Coopers End Road, Stansted, CM24 1SJ. You can contact us at:

Email: info@radheconstruction.co.uk
Phone: +44 7466 396926
Address: Endeavour House, 3rd Floor, Coopers End Road, Stansted, CM24 1SJ

2. What Data We Collect

We collect personal data in the following circumstances:

a) Contact and Enquiry Forms

Full name
Email address
Phone number
Property address
Type of services required
Any additional information you include in your message

b) Automatically Collected Data

IP address
Browser type and version
Pages visited and time spent on site
Referring website

3. How We Use Your Data

We use your personal data to:

Respond to your enquiries and provide quotations
Schedule and carry out site surveys
Manage and deliver contracted services
Send relevant follow-up communications about your project
Improve our website and services
Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your personal data under the following legal bases:

Contract: To fulfil obligations related to services you have requested
Legitimate interests: To respond to enquiries and improve our services
Legal obligation: To comply with applicable laws
Consent: Where you have explicitly agreed (e.g. marketing communications)

5. Data Sharing

We do not sell your personal data. We may share it with trusted third parties solely to operate our business, including:

IT and website service providers (e.g. hosting, database)
Professional advisers (solicitors, accountants) where required
Regulatory authorities where required by law

All third parties are contractually required to handle your data securely and in accordance with UK GDPR.

6. Data Retention

We retain personal data only for as long as necessary. Enquiry data is held for up to 3 years. Data relating to completed contracts is held for 7 years in line with HMRC requirements. You may request deletion at any time (see Section 8).

7. Cookies

Our website uses cookies to enhance your experience. Please see our Cookie Policy for full details.

8. Your Rights

Under UK GDPR you have the right to:

Access the personal data we hold about you
Rectify inaccurate or incomplete data
Erase your data ("right to be forgotten")
Restrict or object to certain processing
Data portability: receive a copy of your data in a structured, machine-readable format
Withdraw consent at any time where processing is consent-based

To exercise any of these rights, email us at info@radheconstruction.co.uk. We will respond within 30 days.

9. Complaints

If you believe we have not handled your data appropriately, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or call 0303 123 1113.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the date it was last updated.